Year of the Guest
 

Subscribe to The Year of the Guest

For $96 a year -- less than $2 a week -- here is what you will receive when you subscribe to the Year of the Guest:

  • 50 YOGA (Year of Guest Awareness) Exercises
  • A complimentary four-month subscription to Joel Cohen's Journal of Restaurant Marketing (a $48 value)
  • A special 42-page report, "Sales-Building Success Stories, Volume 1" -- a compilation of ideas that are working in today's uncertain economy, contributed by over 60 operators from the US and around the world. (a $47 value)
  • Access to a special members-only web page
  • A "Great Ideas" photo file with pictures and explanations of some of the great ideas we find in our travels
  • A "What's Working" bulletin board where Gold level subscribers can fill each other in on great sales-building ideas they have put into effect
  • A chat room forum where Gold level subscribers can post questions, discuss approaches and generally help each other with pressing issues
  • $150 discount on each of the spring and fall Year of the Guest Sales-Building workshops, potentially a $300 value

To make it even easier to keep the series coming (and save you the hassle of typing in your contact information every year), we will automatically renew your subscription each year until you tell us to stop. This way you will never miss another great sales-building idea.

To subscribe to the Year of the Guest and qualify for your other benefits, just click on the link below. Your subscription will be started immediately.

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"I recommend The Year of the Guest program for two reasons: First, I have subscribed for a year and find it very interesting and informative. With this weekly program you get a different good idea each week for an entire year. Second, in my case the proceeds benefit the KRA Educational Foundation, a cause that is very important to me and our industry."
-- Mike Kull, Dairy Queen Corporate, Louisville, KY

"My staff looks forward to the YOGA Exercise every week and have implemented several WOW ideas that had an immediate positive impact on our guests. Bill and Joel bring the details home in a way that makes you want to implement every idea they present."
-- Tom Boucher, Cactus Jack's, Bedford, NH

"The Year of the Guest e-mails are concise and right on target. I actually look forward to receiving them and promptly forward the insights along to my fellow managers. They always spark interesting and productive conversations on how we can better serve our guests."
-- Paul Cunningham, Schreiner's Restaurant, Fond du Lac, WI

"The Year of the Guest provides owners, managers and other key staff with a fresh perspective on their daily routine and a re-energized dedication to the art of hospitality. The stories, ideas, and tips help you to sharpen your focus [on] the little things that make up the dining experience."
-- Siobhan Reidy, The Irish Rover, Louisville, KY

"We received some great ideas and motivators for a small cost that helped benefit a good cause at the same time. What more could you ask for?"
-- Charlie Mallar, The 1785 Inn, North Conway, NH

"Year of the Guest is a great deal. Not every idea applies to my business but the number and quality of ideas is spectacular. From simple things that can be implemented immediately to long term projects for the entire staff, just one of the ideas can easily pay for the whole program."
-- David Bookstaff, J.T. Whitney's Pub, Madison, WI

"The Year of the Guest program ... helped us put together pre-shift meetings and discuss topics that really make a difference. You will never have to worry about what you are going to talk about with your staff every week. It is well worth the money."
-- Wasfi Samaan, J.D. Legends, Nicholasville, KY

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